Mix & Match Sleeve Styles
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FAQ
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Q: I have a screen printing and/or embroidery business. How can I get
a wholesale catalog?
- A: Simply fill out our Online Wholesale Request Form. Click
here for more info.
- Q: I requested a wholesale catalog from you, but never received it -
what can I do?
- A: Give us a call, or
resubmit your wholesale
application.
Be
sure to include either your State Tax ID Number or ASI Number; if you
do not submit one of these, we cannot provide you with wholesale
information. Also, if you are not a screen printer or
embroiderer, please do not expect wholesale pricing.
- Q: Is there a wholesale version of your website?
- A: Yes. Once you have qualified as a wholesaler (find
out how),
you will be provided a username and password to view our online wholesale
catalog. To order, call our toll-free number.
- Q: Do you provide screen printing and/or embroidery services?
- A: No, we just provide the shirts.
- Q: What kind of shirts do you use?
- A: We use 100% cotton Gildan shirts.
- Q: I've bought tie dyes before and they bleed and/or fade - will yours?
- A: No. We use reactive dyes which permanently bond with the
fabric, so there's no chance of fading. However, there may be
some excess dye on the shirt(s) when you receive your order.
See next question.
- Q: Do you have any special washing instructions?
- A: Wash the shirts separately the first couple of
times, just as you would any other brightly-colored garment.
We recommend warm or hot water. Any excess dye remaining on the
shirt will wash out.
- Q: If I send you a shirt or other clothing article, can you dye it?
- A: It depends on the item. All orders would be priced on a case-by-case
basis. If we can dye it, please make sure you provide as close to 100%
cotton as possible.
- Q: Why 100% cotton?
- A: Anything that's less tends to not dye very well, and the colors look
faded. The closer to 100% cotton - the better.
- Q: Why doesn't my shirt look exactly like the pictures on your website?
- A: Tie Dye is not an exact science, and since our shirts are hand-dyed,
each one is unique. It is not possible for us to have the colors fall
in the same place on every shirt. If you have any other questions about
this, please give us a call.
- Q: I bought the wrong size, can I exchange it for another?
- A: Sure. Simply contact us with the size/style you would like
instead, and send us back the item(s). Once we receive your
return, we will send out your replacement.
- Q: Can I customize colors?
- A: Absolutely. Check out our new Customs page!
- Q: Are the custom shirts more expensive?
- A: Not at all, but keep in mind that we have a 6-piece minimum per color/design.
- Q: If I see a shirt somewhere else that I like, can you match it?
- A: Possibly. Different companies use different methods, so we'll try our
best.
- Q: I want to try this at home, can you tell me how to tie dye?
- A: Due to the large amount of industrial chemicals that we use, it probably
wouldn't be feasible to try our methods of dyeing at home. However, there
are a lot of good "How To" websites out there - here are
some good ones that we found: Kinderart (a
simple, children-oriented site), and About.com (more
advanced).
- Q: Can you dye a shirt with a shape on it (like peace signs, crosses, etc.)?
- A: No, we are not set up to dye any kind of shape. We only dye spiral
designs.
- Q: Do you guys like the Grateful Dead?
- A: No comment.
- Q: Who/What is "Aug Dog" anyway?
- A: Meet
the crew.
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